Food delivery companies have steadily expanded in recent years, aiding businesses in improving their efficiency by prioritising their customers. The reason for these businesses’ success is that applications such as Glovo play an essential part in executing strategies that target audiences with precision and increase customer retention. Making an on demand grocery delivery app development such as Glovo is a long-term process that requires efficient planning, development, implementation and execution.
Businesses must concentrate on comprehensive market analysis, understanding the SWOT evaluation of competition, completing their tech stack and many other tasks. Typically, the price of creating an app like Glovo varies between $25,000 and $300,000. The features of the app and technology stack, as well as the overall complexity of the app, etc., will affect the total development budget.
The growing urbanisation of Europe’s population and active lifestyles are fueling the demand for fast food and grocery delivery services. Apps such as Glovo meet this demand by providing quick and easy access to numerous restaurants and food items, which saves users time and effort.
According to a study by Statista, the marketplace for online food delivery in Europe is expected to earn an estimated revenue of $205.37 billion by 2029, an increase of 9.49% between 2024 and 2029. This means that this is the perfect time for businesses to enter the market to maximize return on investment.
This blog can help you understand the significance of creating an app similar to Glovo by examining cost estimation of grocery app, the main factors influencing expenses and much more. However, first, we need to understand how apps such as Glovo are becoming so popular across the globe, mainly within regions like the European region, enabling companies to achieve profitability.
What is a Grocery Delivery App?
It’s a simple application that allows you to purchase groceries from the comfort of your home- similar to an online marketplace, but with shorter food options and delivery times. You can browse an online catalog of all items available in one or multiple stores, add the items you require to your cart, pay in the app and wait until the delivery driver arrives to deliver the items directly to your door.
In addition to this primary function, the latest grocery delivery app usually include an order tracking system that is GPS-based and consists of various personalization features that use AI and machine learning.
Future Trends in Grocery Delivery App Development
Apart from companies that specialize exclusively in grocery shopping or food delivery, There are solutions for both areas: Instacart, Glovo or Shipt.
Let’s continue the tradition and begin with a market overview.
What’s so wonderful about grocery delivery online is that more than 30% of all adult smartphone owners use it at least once a month.
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- Initially, you will reduce your precious time and energy transferring your routine tasks to professionals.
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- In addition, you will only buy items you need with attractive discounts.
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- Thirdly, you always get the items on the shopping cart, either less or more and you can decide on the best delivery date.
The Mobile apps with food delivery services are platforms with multiple vendors where consumers can check prices at various supermarkets to make a good decision.
When you start grocery delivery app development, be sure to keep these facts in your head:
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- Throughout the year, food and beverage sales across 2019 sales of food and drinks in the US (including online shopping) have risen by 18.2% and have reached the level of $19.89B;
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- Online grocery sales in China and Japan increased to $50.9B and $31.9B, respectively, making these two countries the largest markets in this sector.
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- By 2021, half of the consumers from the Netherlands 2021, the UK and France are expected to purchase non-perishable and perishable goods on the Internet at least once per week;
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- Amazon and Alibaba are the two largest suppliers of grocery delivery services in Europe. 31% of US respondents said they bought drinks and food via Amazon apps.
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- Experts believe the possibility that Walmart is taking Amazon off its feet and could become the new leader in the delivery market for door-to-door delivery soon;
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- The millennials are the leading target group for online grocery shopping because more than half use these services.
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- 15% of people surveyed are likely to use click-and-collect options and 83% would prefer their purchases to be delivered directly to their doorstep.
Prior to the global lockdown triggered by COVID-19, the market was predicted to expand fivefold over the next five years, with Amazon and Walmart as the leaders and Millennials as its primary market.
No one anticipated the situation of force majeure and the growth of the mobile market for grocery delivery. Here are a few details.
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- Globally, the number of downloaded shopping apps reached an astonishing 106 million at the start of April.
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- Walmart Grocery has reported the most significant number of downloads. In the first week of April, it was ranked first by Google Play and #2 on App Store;
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- Instacart has also acknowledged the growing popularity of its services. Sales have increased by ten times and even 20 times in certain regions, such as California, New York, Washington and Oregon.
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- Amazon’s app downloads have increased by 20% from January.
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- It’s fascinating to note that before this quarantine was implemented, Walmart was planning to create an app to deliver groceries that would combine Walmart and Walmart grocery stores – instead of maintaining two separate solutions. However, the situation has changed and the management at the top is considering further steps.
In contrast to grocery delivery app, the Food couriers market is slightly decreasing.
The modern consumer has the time, energy and desire to cook for themselves and for many people, it appears to be safer than buying pre-cooked meals.
Many people order food online due to their busy lives, even during quarantine.
It’s worth noting that some companies typically delivering only grocery items are now partnering with restaurants and cafes to create one-stop shops.
Benefits of Developing a Grocery Delivery App Like Glovo
Making a grocery delivery app such as Glovo provides numerous benefits for companies. This not only improves the customer experience but also boosts productivity and growth. These are the main advantages for businesses:
Increased Market Reach
Grocery delivery app allow businesses to reach an even wider market beyond their geographical location. Customers can place orders from anywhere, extending the market’s reach while capturing new buyers.
Enhanced Customer Convenience
Businesses can dramatically improve customers’ convenience by offering an easy platform for placing orders for groceries, food and other essentials. Features like real-time order tracking, various payment options and simple order modification help create an easy experience for customers.
Boosted Sales and Revenue
A mobile app can increase sales by allowing customers to order their preferred items easily. Discounts, promotions and loyalty programs integrated into the app can also encourage customers to make frequent purchases, increasing revenue.
Improved Customer Engagement
With features such as push notifications, chat in-app and customized deals, businesses can interact with customers more effectively. This enhanced engagement helps build strong relationships with customers and loyalty.
Streamlined Operations
A well-designed application can improve business operations by automating order control, payment processing and customer communication. This helps reduce manual work, reduces mistakes and increases overall efficiency.
Valuable Data Insights
The app can collect necessary customer preferences, patterns of ordering and feedback information. This information can be used to uncover insights into customer behavior, which helps businesses make well-informed decisions and adapt their offerings to meet customers’ needs.
Competitive Advantage
A robust grocery delivery app can give a company a significant competitive advantage. It makes the company appear contemporary and customer-oriented, making it more appealing to competitors who do not offer such services.
Flexibility and Scalability
A grocery delivery app provides businesses with the capacity to expand their operations. When the number of customers increases, the app can handle the increased orders and provide services to other areas.
Marketing Opportunities
The app acts as an effective direct marketing channel that allows companies to advertise the latest products and services, special discounts and other occasions. Campaigns for targeted marketing can be executed through the app, enabling businesses to reach customers more effectively.
Cost Efficiency
While developing an app requires an initial expenditure, this may result in long-term savings. Companies can cut operational costs and boost profits by automatizing various processes and reducing the requirement for physical stores.
Steps To Build A Grocery List App
To successfully set up an app for grocery lists in your company, Here are a few key actions to take into consideration:
Market Research:
Before you begin developing apps, thorough market research is essential to comprehending your target customers and their preferences. This involves looking at demographic information and user behavior and identifying the gaps in the market. Based on this data, you can decide what features should be included in the application to ensure that it meets users’ expectations and adds value.
In addition, the research will guide your marketing strategy, allowing you to effectively promote your app to the appropriate people. An accurate market research strategy is the base for a successful app that is well-received by people and stands out in a crowded market.
Design UI/UX:
A user-friendly interface (UI) and user experience (UX) design are essential components of an app that successfully delivers grocery lists. The UI should be attractive, user-friendly and easy to navigate. This requires incorporating familiar symbols, clear labeling and a straightforward layout. The UX is focused on the overall experience of users using the app and ensures that it’s smooth and effective. This includes conducting user tests to find any issues or areas of improvement in the user experience.
Develop An App:
When the design is finished and finalized, you can bring your grocery list application to life. This requires programming and integrating different options, like scanning barcodes for price and even inventory management. Collaborating with a competent development team or employing a grocery delivery app development company is essential to creating your application’s highest quality and functionality.
Testing and Quality Phase:
When the app is created, it undergoes rigorous testing and a quality stage. This comprises identifying bugs or issues and resolving them before releasing the application to the general public. It’s crucial to conduct beta and internal testing with a small group of users to get feedback and then implement the necessary changes.
Release and Marketing:
After the app has been tested and operational, you can release it to the general public once it is fully functional. This requires a well-crafted marketing plan to promote the app and to reach the people you want to get. Making use of influencer partnerships, social media and targeted ads can increase awareness and encourage customers to install the application.
Provide Continuous Support and Upgrades:
The effort doesn’t stop after your grocery shopping app launches. It’s crucial to continue providing support and updates to ensure maximum user satisfaction. This can include resolving any issues that occur, which could be anything from minor glitches to more serious issues with functionality that impact user experience.
In addition, adding the latest features in response to customer feedback is vital, as it assists in addressing customers’ ever-changing requirements or preferences.
Updating the design to keep current with trends is also essential, ensuring that the application remains appealing to users and is easy to use. Engaging regularly with your users through surveys and feedback sessions could also give valuable insight into improving the app in the future.
Must-Have Features for a Grocery Shopping App
If you want to differentiate your business, the online grocery store must offer distinct features to users. However, first, it is essential to ensure that all necessary functions are in place and functioning as they should. Let’s look at the purpose of these feature applications for grocery shopping for customers, administrative staff and delivery drivers.
Powerful Features of a Customer App
A grocery shopping app for customers is the central area of the team working on development. This will be the app’s version available via the App Store, which is why it has to be of the highest standard possible. In addition to having a sleek and modern-looking UI/UX, it should have the following functions:
User Registration:
If using an application initially, users must sign up by selecting the most suitable choice (e.g., Gmail, Apple, Facebook, etc.) Be sure not to solicit too much information while creating and configuring the user profile. Therefore, you should first ask to supply only the data required to make an order, then process it and finally deliver it. Customers should always know the significance and importance of requesting more information.
Search:
Advanced search, filter classification and search suggestions can improve the quality of user experience. These will help locate exactly what you need, filter search results and eventually help save time. Simple and fast search makes grocery apps more efficient than shopping for something in a retail store, which is naturally longer. However, suppose there are no options to select from. In that case, if the app provides incorrect results or if the availability of a product is not displayed correctly, users are likely to find your app ineffective.
Shopping Cart:
Cart allows customers to add items for easy verification of intended purchases. Furthermore, they should be able to easily save and then return to the cart in progress to complete the purchase. It is advisable to include an indicator of progress for customers to determine precisely where they stand in the checkout process and a clear and concise call to action so that they will not be overwhelmed. Create a process that is easy to follow and ensure the navigation between the store and cart is easy.
Payment options:
Payment options on grocery shopping apps need to be safe and varied. Offering several payment options will help keep more customers. Customers must be able to pay with cash, debit or credit cards, Apple Pay (and similar), PayPal and so on. Allow your customers to pay for invoices following order processing and provide delivery drivers with the most convenient instructions.
Users’ Localization and Address Search:
The location feature should allow an application to detect the user’s location. Incorporating location-based features in grocery shopping apps is vital for customizing and personalizing the user experience. Notifications and content based on location are essential since delivery needs to be limited to a particular distance. Therefore, users should expect to see places within their range.
Notifications:
Push notification is essential for a grocery shopping app that notifies users of information about order status updates, basic sales and discount offers and much more. Notifications may also remind users to purchase items the app has observed them buying frequently, such as eggs, milk, or butter. Be sure that all messages users receive are personalized and pertinent to their objectives when working with the app.
Order Management:
This feature covers real-time tracking of orders along with order cancellation and delivery schedules. Provide customers with a method to track the delivery process. It’s also a great idea to allow them to connect with an individual who delivers their orders through an application and view a driver’s whereabouts on a map.
Additionally, customers should be able to decide whether or not to rescind their purchase. This gives them certainty that should their circumstances change, the app will be by their side. The delivery schedule is an excellent convenience since most of us cannot afford to sit at home all late at night, waiting for groceries for delivery.
Feedback:
The online grocery delivery app focus on high-quality service. Reviews and other types of feedback will assist in improving the quality of service. It is important to find out if there are any delivery drivers who do their work poorly (repeatedly fail to deliver on time, misplace orders, etc.) or if there are issues with the quality of the products (which is the responsibility of the retailer).
Customer Service Helpdesk:
A different method to ensure quality is customer service. If a problem cannot be merely considered but dealt with, the customer service department should offer assistance to the user who is not satisfied. Direct communication can help to resolve the issue efficiently, whether it’s a request for a refund, missing products or mixed orders, disappointment in the service, or even the quality of the product.
Here are some features that are a benefit for grocery apps to include:
Wishlist:
An excellent feature to include in your grocery application is the option to make an itemized list of things that users would love to purchase later. This way, users will be able to quickly locate the items they’ve been wanting to purchase for a special occasion or simply to pamper themselves, regardless of the amount of time since they’ve compiled the list.
Simplification of Repeat Orders:
A list of your favorite items makes it easier to navigate and check. It’s an excellent idea to encourage users to include the item they’ve bought repeatedly so they don’t waste time performing routine tasks.
Important Information about Nutrition It is an advantage of the app that sells groceries. You can provide a comprehensive description of the item in a separate section. For instance, Costco has taken the advice too seriously and added PDF files with all the information about each item on their website, which isn’t something to avoid.
Cost and Product Comparison:
When shopping online, only customers can see an accurate comparison of similar products, determine the cost-effectiveness of each and then compare their quality characteristics. In contrast, in a shop, it’s not simple to decide on the product that best meets the needs of a buyer and provides the most value.
Voice Recognition:
Artificial Intelligence-powered features enhance the popularity of the product today. Therefore, there’s no harm in adding this feature to your app to delight those familiar with speaking to Alexa and Siri. Of course, it’s going to cost money, which is why we’ve included it on the page of additional features. However, if you have the funds to pay for it, then go ahead and your customers will be grateful.
Essential Features of an Admin App
The admin app, also known as the admin panel, is a version of the application that an administrator for the customer app controls. The Admin Dashboard is crucial from a management viewpoint. It has to be created according to the highest standards, as any issues in the dashboard will likely impact the user experience. The essential features that should be included in the admin software include the following:
Order Management:
In order management who is responsible for the administrative duties will depend on the app’s business model. This person, called the administrator, must be able to access the details about every order that is placed. In addition, based on the product’s availability, the administrator will determine whether or not to approve items from the list and recommend replacements in the event of a need.
Inventory Management:
By utilizing an inventory management system built into the application, administrators can assist retailers in keeping track of out-of-stock stock and ensuring that the information regarding product availability is accurate. The admin software must include inventory management in real-time at the store.
Management of Payments:
Purchases must be promptly, entirely, on time and without an overcharge. The administrator’s responsibility is to ensure that the delivery person and stores receive payment in full once the order is delivered successfully.
Customer Support:
Administrators must be able to access customer reviews and ratings to respond to them and ensure high-quality service. An admin app must function as an application where admins can communicate with clients and handle refunds and returns.
Unique Features of an App for Delivery Drivers
A mobile application for delivery drivers should be easy and basic; therefore, the most basic functions will typically suffice. The app must be able to do the following:
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- Sign up and log in to delivery drivers using any method they choose.
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- Give details about ongoing and completed deliveries in a structured way.
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- Send delivery driver notifications of new delivery requests.
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- Provide drivers with a way to either accept or deny deliveries.
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- Include a built-in GPS navigation system that directs drivers toward the specified goal.
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- Connect drivers and customers to facilitate communication between customers and drivers through a chat feature.
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- Pay money on purchases, give bonuses and give specific details about the transactions on the order.
Conclusion
The market for applications that offer grocery shopping is in its early days. Therefore, the issue of what to do with grocery delivery app could remain a hot topic. It is particularly relevant in some regions and countries in which competition isn’t too excessive; however, the public is ready to utilize the service. In the context of the coronavirus epidemic and social distancing policies that were introduced, the apps are growing in popularity and some believe that this will result in lasting impacts.
If you’ve got an app for grocery shopping online, let’s contact and discuss how we can collaborate. Bestech is available to discuss the best technology to create features for your grocery app development. The time to experiment and change the world is now!
